Your satisfaction is very important to us. If for any reason you are not happy with your purchase, you may return the item within 14 days of receiving it.
✅ Return Conditions:
-
Returns are accepted within 14 days from the date of delivery.
-
Items must be unused, in their original condition, and in the original packaging.
-
Return shipping costs are the responsibility of the customer.
-
Refunds are issued only for the product value. Shipping costs are non-refundable.
❌ Non-Returnable Items:
-
Custom-made or personalized items cannot be returned.
-
Consumable products such as charcoal, incense, holy oil (myrrh), wicks, and similar items are non-returnable for hygiene and safety reasons.